Website maintenance
Website maintenance is the process of maintaining a website once the site has gone live. Website maintenance is essential for the website to remain in good working order. Without website maintenance your site has security vulnerabilities, module issues and in time will degrade. We highly recommend that every client engages in our website maintenance services to avoid website issues later on down the road.
Website maintenance includes issues such as:
- security updates
- changing content
- changing images
- adding and removing products
- updating prices and product availability
- making of website backups
- Search Engine Optimisation
Without taking website maintenance into consideration you run the risk of having a website that has security vulnerabilities which allows hackers to hack your website, as well as having old and outdated content on your website. Not to mention the possibility that something “breaks” and it requires maintenance. The best way of looking at website maintenance is to consider the regular maintenance a vehicle requires at various intervals.
If you have website maintenance queries please do not hesitate to contact us on +27 12 752 1116 / 071 365 3388 for further assistance.
Maintenance Packages per month
| | Starter | Bronze | Silver | Gold |
| Monthly Fee: | R275 | R480 | R600 | R750 |
| Total Hrs: | 2 | 3.5 | 5 | 6 |
| Billable Increments: | 30 min | 30 min | 15 min | 15 min |
| Updates are processed within: | 24 hrs | 24 hrs | 12 hrs | 3 hrs |
| Max No. of Hours that Carry Over: | 0 hrs | 0 hrs | 1 hrs | 3 hrs |
| | | | | |
Monthly Website Maintenance Details :
| | Starter | Bronze | Silver | Gold |
| Content Updates: | yes | yes | yes | yes |
| Site Backup | yes | yes | yes | yes |
| Security Updates | yes | yes | yes | yes |
| Product Updates: | yes | yes | yes | yes |
| Traffic Analysis: | yes | yes | yes | |
| Broken Links Check: | yes | yes | yes | yes |
| Document Creation: | yes | yes | yes | yes |
| SEO | yes | yes | yes | yes |
| After Hours Support: | no | no | yes | yes |
| Website Redesign: | no | no | no | no |
| | | | | |
Should the client not utilize their full hours these are forfeited and are not carried over to the following month except Gold clients that may carry over an amount of 3 hours.
- Website Maintenance packages run indefinitely with a 2 month notice cancellation period
- All website maintenance packages are billed monthly
- Website Maintenance does not include additional items such as new modules, applications or components needed - these will be quoted for and only upon receipt of proof of payment will we build the requirement
- If work requested does not fall in the time allowance period the client will be advised and quoted accordingly
Do not fall prey to hackers, let us backup your site today.
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